Question 1

How does the scheme work?

Accepted Answer

Homeshare is an affordable service that matches people that need an extra helping hand at home with people looking for accommodation and willing to help. The householder and the homesharer are introduced by Novus - Homeshare and if they like each other, they start Homesharing and their relationship progress is monitored to make sure that both parties enjoy the experience of living together.

Question 2

Are there any rules set?

Accepted Answer

Yes indeed, the householder can set ground rules with their homesharer from the very beginning. As each match up is unique – some people will need a quiet home environment, whilst others will want a more social environment – it’s important that the householder shares how their day-to-day life works with their homesharer so that they can agree on a convenient schedule for both of them.

Question 3

How much does it cost?

Accepted Answer

In comparison with current home care agency prices, the Homeshare scheme could help to reduce the cost of supportive services by at least 80%. Householders contribute £150.00 a month and Homesharers contribute £250.00 a month to the charity.

Question 4

How is the money used?

Accepted Answer

As the Homeshare scheme doesn’t receive any direct funding Novus relies on the contribution of the people in the programme. This fee is allocated towards those working to monitor the matches, evaluate homesharers, visit service users as well as general administration and advertisement.

Question 5

Is there a contract for both parties to sign?

Accepted Answer

There is an agreement which both parties sign, but this is not legally binding. We want both parties to have a flexible approach in taking on the programme. The programme is rolling on a rolling month scheme.

Question 6

What happens if the scheme fails?

Accepted Answer

From time to time we sadly have to end the agreement, this is largely due to client passing away or if they require more personal care. We always keep the Homesharer informed and re-match them as soon as we can.

Question 7

What if a householder and a homesharer doesn't get along?

Accepted Answer

Homeshare matches are made carefully and our team works hard to ensure prospective homesharers understand how the scheme works and whether it is suitable for them. As part of the detailed application process, both parties will get the chance to meet one another at a planned match meeting before deciding whether it’s a match.
 
If it doesn’t work out for either party, the arrangement will come to an end and Novus will attempt to rematch both parties.

Question 8

How do I cancel my application if I am no longer interested in Homesharing?

Accepted Answer

We're sorry to hear that you are no longer looking to Homeshare.
 
If you would like to close your application, please send us an email to: admin.novus@novus-homeshare.org.uk (mailto:admin.novus@novus-homeshare.org.uk?subject=RE: Application Closure)or alternatively, call us on 03300882225. You will stop receiving emails and communications thereafter. 
 
We're always looking to help individuals get started on their Homeshare journey. If you're ready to start the process again later on, we'd be most happy to help you find a suitable homesharer or home.

Question 9

How are matches monitored?

Accepted Answer

A Homeshare coordinator will contact both the homesharer and householder via phone every month to discuss their on-going match. There is a home visit every 3 months that the coordinator willl personally attend. 
 
If there are any causes of concern or any issues raised by the householder or homesharer, then the match/situation will be monitored and support is provided to everyone involved to reach a solution that satisfies both parties.

03300 88 2225

enquiries@novus-homeshare.org.uk